Get in Touch With Us

This page explains how to contact Top Bitcoin Casinos, what we can help with, and what we can't. We're an independent comparison site, not a casino, so questions about your account at a specific operator need to go to that operator directly.

Age and responsible gambling: This site is for adults only. The minimum age is 18 or 21 depending on the casino and your state's rules, so check the operator's stated minimum and your local law. Gambling involves real risk of losing money, and crypto price swings add to that risk. If gambling is causing you harm, call the National Problem Gambling Helpline at 1-800-GAMBLER. Offshore sites may not offer the same player protections or self-exclusion tools as state-regulated operators.

How to reach the Top Bitcoin Casinos team

Use the contact form or the contact details shown in the site footer or menu, if your version of the page displays them. We don't publish a phone line, live chat, or social media inbox here, so please don't expect replies through channels we haven't listed. We have not set a guaranteed response time, but messages are read by a person.

A clear message helps. Include:

1. The page you're writing about (title or address).
2. What you noticed or what you'd like to know.
3. Any source or screenshot that supports a correction.
4. The date you saw it, since terms change.

What we can help with

• Corrections. If a bonus, coin list, or licensing detail looks out of date, tell us. Our information was last fact-checked on Oct 1, 2026, and casino terms can change after that.
• Questions about our reviews. Ask how we compared the sites we list, such as BetPanda, CoinCasino, or Cryptorino, and why they rank where they do. Our ratings are editorial, not customer-review scores.
• Coverage requests. Want a topic explained, like wallet setup, network fees, stablecoins, or how bonus wagering works? Suggest it.
• Business and partnership enquiries. We may earn commission from some links on this site. Commission does not buy a higher ranking, and we'll say so to anyone who asks.
• Responsible gambling concerns. Tell us if something on the site worries you and we'll review it.

What we can't do

We can't resolve disputes, recover funds, or speed up withdrawals at any casino. We don't hold your account, deposits, or coins. For those issues, use the support channel of the casino concerned, and keep your transaction IDs and wallet records.

We also can't give legal or tax advice. Offshore crypto casinos operate in a legal grey area for US players, are licensed outside the US rather than by a US regulator, and state laws differ, so check your own state's rules. Gambling winnings and crypto gains can both be taxable, so consult a qualified tax professional or attorney.

Finally, we won't advise on getting around state restrictions, identity checks, or anti-money-laundering rules, and we won't recommend false details or other workarounds.

Reporting a problem with a casino we list

If you've had a serious experience with an operator on our pages, such as unpaid withdrawals or terms that differed from what was advertised, please write to us with dates, amounts in the coin used, and any correspondence. We can't investigate on your behalf or publish unverified claims, but verified patterns can lead us to re-review a listing. Please don't send private keys, seed phrases, or passwords. We will never ask for them.

Looking for something else?

If you came here to compare casinos, our ranked list on the site is the best place to start. Readers interested in other offshore options can also see our guide to non GamStop casinos, though note it covers a different market and rules may differ for US players.

Privacy when you write to us

Only share what's needed to answer your message. We use your details to reply and to improve our content, not to sell to casinos. Please don't include wallet addresses or financial details unless they're essential to your question.